HES - Income Eligible

Save Energy and Money All Year Long

Use less energy and save money with no-cost energy upgrades. If you meet income requirements, you can qualify for valuable home weatherization services, whether you rent or own your home. Sign up now to enjoy greater year-round comfort and lower energy costs. Sign up at CL&P Sign up at UI

Home Energy Solutions – Income-Eligible (HES-IE)

Is your home drafty and cold in the winter? Does it need more insulation? Do your energy bills feel overwhelming? We can help.

If your family’s combined gross annual income is below the state’s 60 percent income median, you may qualify for no-cost energy-saving services. A technician certified by the Building Performance Institute will come to your home and make energy-saving improvements to reduce drafts and help you save on your lighting and hot water bills. If your home qualifies for additional services such as insulation or a more energy-efficient refrigerator, they will arrange for contractors to come back to your home and do the work. Depending on your circumstances, you may receive these services at no cost.

See the tabs above to find out how the program works and if you qualify.



Home Energy Solutions - Core Services

No matter how you heat your home, there’s an easy way to lower your energy bill that’s also good for the environment, and it can even make your home more comfortable. For as litle as $99 Home Energy Solutions offers on-the-spot services to homeowners and renters for immediate savings. We empower you with recommendations and resources for deeper savings, too. Learn more about this program.

Home Performance with ENERGY STAR® program

Thinking about deeper energy saving measures like insulation or a high-efficiency heating and cooling system? Are you planning a big home project? Check out our Home Performance with ENERGY STAR program. Connecticut is proud to partner with the U.S. Department of Energy and the Environmental Protection Agency to make this program available for our residents. It is a one-stop shopping for energy efficiency approach. Simply select one of our certified contractors to work with you. You will receive a custom proposal from that contractor to do all the work. You choose what you would like to do and submit an application to your utility to pre-authorize the incentives for the upgrades. When the work is completed, your utility inspects the upgrades and sends you an incentive check. It’s that simple. Learn more about this program.


Call 877-WISE-USE (877-947-3873) for more information.

Steps to Take Smart Energy Action

Step 1 -

Check the “Who is Eligible” tab above to see if you qualify for this no-cost program.

Step 2 -

Apply to your local utility online or by mail or call 877-WISE-USE. To apply, click the link to your utility’s website below:

CL&P    UI    CNG     SCG     Yankee Gas

If you rent, we will need your landlord to sign a form giving us permission to perform the energy-saving services. You are responsible for getting your landlord’s signature on the form.

If you receive fuel-assistance through your local Community Action Program (CAP) agency, you may also apply through their office.

Step 3 -

Your utility will review your application. If you qualify, they will assign an authorized contractor or your CAP agency will contact you and ask you to provide them with your name, address and contact information. If you do not qualify, the utility will contact you and suggest other programs that might help you.

Step 4 -

A local utility-authorized contractor or your CAP agency will contact you to schedule your service with a certified technician.

(Note: Because of high demand for this program, there may be a waiting list. The program is subject to available funding.)

Step 5 -

A Home Energy Solutions technician completes your home energy checkup and basic energy-saving services.

  • The home energy checkup begins with important safety tests on your furnace and water heater.
  • Next, the technician pinpoints drafts and air leaks using a blower-door test. Then they seal the leaks to reduce the drafts.
  • If you have forced hot air or central air conditioning, the technician tests your ductwork to check air flow and seals any major leaks.
  • The technician may install hot water-saving devices, including low-flow showerheads and faucet aerators, and energy-efficient lighting (subject to program caps).
  • The visit ends with a kitchen table wrap-up. The technician reviews the work done around your home and discusses any deeper energy-saving measures they plan to install. These may include:
    • Insulation
    • ENERGY STAR® certified appliances to replace old, inefficient appliances. This may include refrigerators, freezers and dehumidifiers.
    • Gas heating system burner and furnace repairs or replacements (limited to CL&P, CNG and Yankee Gas customers)
    • ENERGY STAR certified windows to replace single-pane windows if you use electric heat or gas heat exclusively (Windows may require a co-payment.)
  • The technician gives you a Home Energy Solutions program booklet, which shows the areas of your home that were serviced during the visit. It includes information about easy ways to save energy wherever you live, and it contains utility and state resources that can help make your energy bills more manageable.

Step 6 -

If your home qualifies for additional energy-saving measures, then your contractor will install them. A different contractor may do the work, but your technician will make all of the arrangements.

In some cases, your landlord may be asked to pay some of the costs of these deeper energy-saving measures.

That’s it!  Your savings begin with your energy checkup, so don’t delay. Sign up now.

Call 877-WISE-USE (877-947-3873) for more information.

Who is Eligible?

Residential customers of CL&P, UI, CNG, SCG and Yankee gas who meet income-eligibility requirements may qualify for this program. To determine if you are income-eligible, locate your family size on the chart below and the dollar amount next to it. If your family’s combined gross annual income does not exceed this amount, you meet the state’s 60 percent income median and qualify for the program.

Income Guidelines for the 2014-2015 Fuel Season - Gross Annual Income

Family Size 60% State Median
1 Under $32,515
2 Under $42,519
3 Under $52,524
4 Under $62,528
5 Under $72,532
6 Under $83,537
7 Under $84,413
8 Under $86,289

Assets, like your home and car, are not included.

You may also qualify if you meet your utility’s hardship criteria. Please contact your utility to find out more.

Applying is easy. Just complete the online application form found on your local electric or gas company’s website or mail in a completed form:

CL&P    UI    CNG     SCG     Yankee Gas

If you rent your home, your landlord must complete the Landlord Service Agreement that is included with the application.

If you have received an HES energy checkup on your home within the last 18 months, you may not be eligible to participate again.

If your family’s combined gross annual income is above the state’s 60 percent income median, you may qualify to participate for just $99.

If you are a Connecticut resident and are not served by one of the utilities listed above, please visit your utility’s website to see what energy efficiency programs are available to you. Please click here for information on how to contact your municipal utility.

Call 877-WISE-USE (877-947-3873) for more information.